AIC – the Call & Service Center for people on the move

16 languages – “Made in Germany” quality standard – Excellent value for money

Whether you’re travelling for business or pleasure, you want rapid answers and solutions. This is the purpose behind the AIC Call & Service Center. We aim to give our clients the best-quality professional support in the area of customer relations.
Thanks to our many years’ experience handling millions of customer contacts, our staff understands exactly what is involved in providing a fast and accurate response. Yet AIC is able to do so much more than merely take phone calls and provide information. From the booking stage right through to the payment process, AIC can provide “people on the move” with everything they need – before, during and after their journey.

Our skills and services are in great demand with companies such as airlines, airports, shipping lines, car rental companies, vehicle fleet owners, tour operators and tourist information offices, hotel chains and websites, internet booking sites, event organizer, exhibitions and customer reward schemes.