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Vitamin C for your Customer Relations

AIC is a multilingual customer service center located in Germany, which achieves higher customer satisfaction for its clients through outstanding integrative competence at increased cost efficiency.

With 20 languages ​​AIC offers its clients worldwide standardization of customer service with quality "Made in Germany". The processing of large amounts of individual customer contacts via telephone, e-mail and Social Media has been perfected to the highest efficiency. As an integrated customer service center processes, structures and brand identity of the client are ensured. The professional focus on its core competence "Customer Care" provides a high level of customer satisfaction and a significantly more cost-effective solution for the client.

By systematizing customer care, AIC covers a wide range of industries and areas such as mobility, tourism and airlines as well as for customer loyalty programs. As a member of the Fiege Logistics Group, AIC provides services as an integral part of the systemized e-commerce offer.

AIC becomes aic – we are permanently developing.
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