- Nortel Telephone System, ISDN and VOIP standard
- Symposium Callcenter Solution System
- Call routing via own ACD server
- Handling of up to 10,000 calls per hour
- Cross-border sales through forwarding of international calls to German call center – undetectable for caller.
- Service and vanity numbers
- On call 24 hours per day
- Permanent control of activities of all communication media (phone, fax, email, web chat optional)
- Own data privacy protection concept and commissioner
- IT-safety in line with the IT Safety Catalogue of the Federal Ministry of Safety for Information Technology (BSI)