Press Archiv

Please find an overview of our recent archiv releases.

Help for the hotline

Fvw, 03. December 2010

fvw_03-12-10.pdf (PDF, 150 KB, 3 Pages)

In Cologne the telephones never stand still

Kölnische Rundschau 07. December 2010

Kölnische_Rundschau_07-12-10.pdf (PDF, 558 KB, 1 Page)

Behind the Scenes

DRM Dienstreisen Management 02/2010

DRM_02-10.pdf (PDF, 3 MB, 2 Pages)

The Ash Cloud Stress Test

IATA International / Airports, 10-11/2010

IATA_Airlines_International_Airports_10-10.pdf (PDF, 184 KB, 1 Page)

„Here - you get help“

BizTravel, 04/2010

BizTravel_04-10_01.pdf (PDF, 274 KB, 2 Pages)

Between Ashcloud and Pilot Strikes

Call Center Profi, 06/2010

www.callcenterprofi.de

CallCenter_Profi_06-10_01.pdf (PDF, 463 KB, 3 Pages)

Air Berlin Call Center at Cologne

Fvw, 22. January 2010

fvw_online_22-01-10_01.pdf (PDF, 168 KB, 1 Page)
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