Services

People who are on the move need answers and solutions – fast! They appreciate friendly service, after all they tend to have special problems and may even be in a bit of a fix. This is what the AIC Call & Service Center was designed to handle.

Our clients take advantage of AIC as the specialists for people on the go: For the best possible relationship management while maintaining client loyalty. Thanks to many years of experience comprising millions of customer contacts, our staff knows exactly what is essential when it comes to providing a quick and precise response. Not only that – but should the client request it and need it – we provide that response in any language desired with 24/7 availability. And AIC can do a lot more than just use the phone and provide information. From booking to payment transactions, today’s traveller can count on AIC for whatever he or she needs – before, during and after the journey.